Shipping Information

Ordering FAQ -

  • We currently only ship to NSW, ACT, QLD and VIC
  • The minimum total order is now 25 plants. This ONLY applies to plants - NOT Planting Supplies and can be made up of various species.
  • Please complete and pay for your order before 9 a.m Monday to enable shipment the next day. Remember that Direct bank transfer can take a couple of days sometimes.
  • Freight for tubestock plants is calculated in multiples of 66, so if 67 were ordered you will be charged for two freights instead of one for 66.
  • To calculate how much it will cost to send a box of plants to your area use our Quick Freight Estimator
  • What to do when you receive your plants -

  • Open up the top of the box and remove any excess packing to enable easy access to the plants.
  • The plants are not provided with pictorial labels but are arranged in rows (crossways in a zig-zag pattern) with the name of one of each species written on the side of the pot. This prevents any confusion if inserted labels were fall out in transit.
  • Plants should then be removed, watered and kept above ground level, to enable drainage of water from the tube. Drainage is impeded if the tube is sat on a flat surface.
  • Keep in at least 75% sun to full-sun and keep well-watered.
  • Shipping Choices -

  • Nursery/Market Pick-Up - You can choose to pick your plants up from our nursery 34 kms S/W of Casino, Northern Rivers, NSW ( you must ring first to make an appointment) or from our fortnightly Weekend Market stall at Lismore Carboot Market (1st and 3rd Sunday of the month).
  • Australia Post (Regular Parcel) - This service covers everywhere a mail service is provided and is also the only option for post boxes, as Fastway generally won't deliver to PO boxes unless it is specially arranged by the customer. We have noticed a great improvement in this service over the last few years and now find it a very safe option for order delivery. They also now provide a Tracking Number which we can email to you upon request.
  • Fastway Couriers - Fastway Couriers provide a door-to-door service to many regions in our delivery area ( NSW, ACT, QLD and VIC). They provide tracking facilities on their website at Fastway Couriers which you can visit and type in the Tracking Number I will send you by email when plants are dispatched.